Privacy Policy

1. Information we collect

• Account details: your name, email address, phone number and country, and your password, which is stored hashed and never in readable form.
• Activity in your account: your balance, deposits (amount, currency, transaction ID and the proof of payment you upload), withdrawals (amount and wallet address), support tickets and replies, notifications and your notification settings.
• Technical data: standard server logs, and your IP address, which is used briefly to limit repeated failed sign-in attempts.

2. How we use it

• to create and run your Samentry account and keep it secure;
• to review and process deposits and withdrawals and to prevent fraud;
• to answer your support tickets and send you notifications about your account;
• to meet our legal obligations.

We do not sell or rent your personal data.

3. Who we share it with

We share data only where it is needed to run the service or the law requires it:

• service providers that help us operate the platform, such as file storage for the proof-of-payment images you upload, and email delivery when email is enabled;
• market-data providers whose widgets are embedded in some pages, such as TradingView (see our Cookie Policy);
• authorities, where we are legally required to disclose information.

4. Your rights

Depending on where you live, you may have the right to access, correct or delete your personal data, to restrict how we use it, or to object to it. You can update your name and phone number in Settings. For anything else, contact us using the details below.

5. How long we keep data

We keep your information for as long as your account is open and for as long afterwards as is needed to meet legal, accounting and fraud-prevention obligations.

6. Security

Passwords are stored hashed, sign-in sessions use secure cookies, and withdrawals are reviewed before they are sent. No online service can promise perfect security, so please use a strong, unique password.

7. International transfers

Our service providers may process data in other countries. Where that happens we take reasonable steps to protect it.

8. Children

Samentry is for people aged 18 and over. We do not knowingly collect information from anyone under 18.

9. Changes to this policy

We may update this policy from time to time. The date at the top of this page shows when it was last changed.